FAQ Massage Newcastle
Where are you located?
Do you have parking on site?
What are your business hours?
What treatments do you offer?
– Relaxation Massage (Swedish)
– Deep Tissue Massage
– Dry Needling
– Sports Massage
– Trigger Point
– Lymphatic Drainage
– Hot Stone Massage
– Pregnancy Massage
What are your rates?
Do you have any massage specials?
Do you do mobile massage?
Are you registered with health funds for rebates?
Are you registered with a professional association?
Are you accredited to provide treatments under worker’s compensation?
Do you offer any kind of guarantee for your treatments?
What is your cancellation policy?
Do you sell massage gift vouchers?
What Are Your Prices for Clinic?
Prices for Newcastle Muscle Pain Solutions Clinic visits are as follows:
|1 hr Remedial Treatment||$89.00|
|1 ¼ hr||$109.00|
|1 ½ hr||$119.00|
|Dry Needling-treatment (approx 45min)||$79.00|
Dry Needling included in massage treatments an additional $20.00 on top of any massage IONSPA
|½ hr sessions||$55.00|
|3 x ½ hr||saving $45.00||$120.00|
|10 x ½ hr||saving $253.00||$297.00|
PACKAGES ½ hr Massage & ½ hr Detoxing Foot Spa saving $21.00 $89.00 1 hr Massage & ½ hr Detoxing Foot Spa saving $35.00 $109.00 HOT & COLD ROCKS- Remedial Massage
What Happens If I’m Running Late or If I Can’t Make My Appointment?
We request at least 24 hours notice if you are unable to make your appointment.Please phone 4962 2888.
Please note that cancellation fees will apply with less than 24 hours notice.
If you are running late, we will try our best to accommodate you so that your session is not compromised.
Please bear in mind that this may not always be possible due to other appointments and that the session will be charged at the booked rate.
What Happens After The Massage?
The therapist will leave the room temporarily so that you can re-dress in private.
Please drink 1L of water following your session. Water helps your body to rehydrate and is essential following your massage as it can help eliminate toxins from your system.
What Are Your Cancellation / Rescheduling Policies?
At Newcastle Muscle Pain Solutions , we appreciate that sometimes, “life happens” and you will not be able to keep your appointment.With respect to Sydney Remedial Massages’ other clients, we request that at least 24 hours notice is given should you need to reschedule or cancel your appointment.
The following cancellation fees will apply should appropriate notice not be given.
- Cancel or reschedule with less than 4 hours notice: 50% booked appointment fee
- Missed appointment: 100% cancellation fee
What Are Your Prices For Corporate Massage / Corporate Health Programs / Events and Functions?
To ensure that you receive the best value for money, we will provide you with an individual quote upon your enquiry.Please include the following information when using the Online Enquiry Form:
- Place, time and date requested
- Length of time required per person
- Number of people requiring massage
- If you would prefer seated massage or tables
Can I Claim This On My Health Fund?
Yes. Our therapists are registered with all of the Health Funds. HICAPS is available for your convenience, which means that with the majority of Health Funds, you can claim instantly on the day.
If your Health Fund is not registed with HICAPS for Remedial Massage, we are able to issue you with a receipt with which you can then claim your rebate either online or manually.
What Is Your 100% Money Back Guarantee
How Can I Purchase A Gift Certificate?
Whether it’s for a birthday, an anniversary, a special event or just because, there is no easier way to treat and pamper your loved one!Just let us know the details of who the certificate is for, and we will happily send them a gorgeous, personalized Gift Card on your behalf.
Please contact Newcastle Muscle Pain Solutions directly on 4962 2888 to find out more.
What Are Your Payment Policies?
What Can I Expect From My Session?
What Do I Need to Know About My Appointment?
Your scheduled appointment time is the time that your massage starts.Please schedule sufficient time prior to your appointment to allow for traffic, parking, use of the facilities and/or changing, or to fill in any necessary paperwork.
Late arrivals will result in an abbreviated appointment. As fairness to following clients!